Home Season Return & Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Items returned in brand new condition but not in original packaging will be refunded less delivery and an extra 20% re-packaging fee.
Contact Us
Questions about the Terms of Service should be sent to us at [email protected].
Our contact information is posted below:
Home Season
[email protected]
17 Industrial Ave Caloundra QLD 4551, Australia
07 5491 5999